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Another UK city refuses Uber a licence

York has refused to grant ride-hailing app Uber a licence to operate following a number of complaints in the city.

A committee at the City of York Council cited the complaints about the service and the well-publicised data protection breach as reasons behind the decision.

It followed a similar move by London in September, and a decision last week in Sheffield to also suspend the company’s licence.
Saf Din, chairman of the York Hackney Carriage Drivers Association, told a York council meeting on Tuesday night that Uber was “systematically abusing” local laws and “looking for loopholes” by using out-of-town vehicles.
He said: “The trade does not object to fair competition, but Uber are not a fair player in the public transport world in the UK.”
Uber’s licence was due to expire in York on Christmas Eve, having twice been granted clearance to operate in the city.
Last month, it was revealed the company had been the subject of a massive data breach which affected 2.7 million UK users of the app.

Image: Uber’s licence was also recently suspended in Sheffield
Hackers obtained personal details of 57 million customers and drivers worldwide, including people’s names, email address and mobile phone numbers.

Neil McGonigle, head of cities for the north of England for Uber, told the meeting there were 28,000 people who used the app in the city.
He said: “From our experience, the passengers love the ability to have the convenience of pressing a button to request a car, to take a trip without having to use cash at all and, from a safety point of view, being able to track every element of that journey.”
He added the company had been “open and co-operative” with the council in tackling issues, including where drivers had applied for hire illegally.
A report to the council found the authority had received 296 complaints in the previous 12 months relating to hackney carriages and private hire vehicles, of which more than half related to Uber drivers.
Details of the specific complaints were not made public.

More from Uber

Uber has 21 days to appeal the decision and can continue to operate in York until its licence expires or the appeal is heard.
The company’s appeal against Transport for London’s decision not to renew its licence will be heard next year.

Source: Sky

About Business Ideas UK

My name is Joel Bissitt. I have been an entrepreneur for 24 years and have run many small businesses across various sectors. For the last 10 years I have worked mainly within online media, franchising and small business start-ups.

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