BT will slash costs for customers who only have a landline, after a review by regulator Ofcom. From April 2018, the telecoms company will reduce the price of its monthly line rental by £7, a 37% decrease from the current cost of £18.99.The reduction will save up to a million households £84 a year, and customers will have their rental costs capped at the rate of inflation. Ofcom expects three other providers to follow suit. Nearly two-thirds of BT customers with only a landline are over 65, and more than three-quarters have never switched provider, the regulator said.Ofcom said they had been getting poor value for money in recent years, compared to those who buy bundles of landline, broadband and/or pay-TV services.”For many people, their landline is their lifeline,” said Jonathan Oxley, Ofcom’s Competition Group Director.”But households who only have a landline – and no broadband – have seen their phone bills soar. Many are elderly, and have been with BT for decades. We’ve been clear that they must get a better deal.”The regulator also said it wanted to help those who buy a phone service from one provider and broadband from another.BT said it welcomed “a balanced voluntary agreement with Ofcom” and that it had “listened to the concerns of our line-only customers”.Are you a BT landline-only customer? Email [email protected] with your stories.Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:WhatsApp: +44 7525 900971
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Source: BBC News